Privacy Policy

Gif Pong is operated by Fusion Tech ("Gif Pong," "we," "us," or "our").

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Gif Pong mobile application, website, and related services collectively referred to as the "Service."

Gif Pong is a GIF-only messaging app. Users communicate by sending GIFs back and forth. The app may use AI-powered features to suggest relevant GIF replies.

By using Gif Pong, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide the Service, operate messaging features, improve GIF recommendations, maintain safety, and comply with legal obligations.

1.1 Account Information

• Name or display name
• Username
• Email address
• Phone number
• Profile photo or avatar
• Authentication information
• Account creation date
• Account status
• User settings and preferences

1.2 Contact and Friend Discovery Information

If you choose to allow contact discovery, we may access limited contact information from your device, such as phone numbers or email addresses, to help you find people you know on Gif Pong. Contact access is optional. You can disable contact permissions through your device settings. We do not sell your contacts.

1.3 Messaging Information

• GIFs sent and received
• GIF IDs and GIF provider metadata
• Message timestamps
• Sender and recipient identifiers
• Conversation identifiers
• Delivery and read status
• Message history
• Favorites, saved GIFs, and recently used GIFs
• Group chat metadata, if group chats are available

We may store GIF message history to provide chat history, sync conversations across devices, deliver messages, improve recommendations, support safety tools, and allow users to access previous conversations.

1.4 GIF Search and Recommendation Data

• Search queries
• GIFs viewed
• GIFs selected
• GIFs ignored
• GIFs favorited
• GIFs sent from recommendations
• Mood or category filters used
• Regeneration requests
• Recommendation performance data
• Conversation context needed to suggest relevant GIF replies

1.5 AI Feature Data

• GIF metadata
• Recent conversation context
• User preferences
• Usage patterns
• GIF search and selection behavior
• Recommendation feedback

We do not use AI features to allow text messages to be sent as chat messages. Text typed into search fields is used to search for GIFs and is not sent as a chat message.

1.6 Device and Technical Information

• Device model
• Operating system
• App version
• Language settings
• Time zone
• IP address
• Device identifiers
• Advertising identifiers, if used
• Push notification token
• Network information
• Crash logs
• Diagnostics
• Performance data

1.7 Usage Information

• Screens viewed
• Buttons tapped
• Chats opened
• GIFs sent
• Search activity
• Session duration
• App crashes
• Feature usage
• Invite activity
• Notification interactions
• Safety reports and moderation actions

1.8 Communications With Us

• Your name
• Email address
• Account identifier
• Message content
• Attachments you provide
• Support history
• Any information needed to respond to your request

2. How We Use Information

2.1 To Provide the Service

• Create and manage accounts
• Authenticate users
• Send and receive GIF messages
• Show conversation history
• Deliver notifications
• Enable friend discovery
• Save favorites and preferences
• Provide GIF search
• Generate AI-powered reply suggestions
• Maintain app functionality

2.2 To Personalize the Experience

• Recommend relevant GIFs
• Improve one-tap GIF replies
• Learn your preferred GIF style
• Suggest GIF packs or categories
• Rank search results
• Remember recent and favorite GIFs
• Adapt recommendations to conversation context

2.3 To Improve and Develop Gif Pong

• Analyze app performance
• Understand feature usage
• Debug errors
• Improve user experience
• Improve search and recommendation quality
• Train, test, and evaluate recommendation systems
• Develop new features

2.4 To Maintain Safety and Integrity

• Detect spam
• Prevent abuse
• Enforce our Terms
• Review reports
• Block unsafe content
• Moderate inappropriate GIFs or behavior
• Protect users and the Service
• Investigate suspicious activity

2.5 To Communicate With You

• Send service notices
• Respond to support requests
• Send account-related messages
• Notify you about privacy or terms updates
• Provide safety information
• Send product updates where permitted

2.6 To Comply With Law

• Comply with legal obligations
• Respond to lawful requests
• Enforce legal rights
• Resolve disputes
• Maintain required records
• Prevent fraud or misuse

3. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances.

3.1 With Other Users

• Your display name
• Your profile photo or avatar
• GIFs you send
• Message timestamps
• Read or delivery status, where available
• Group participation, if group chats are available

3.2 With Service Providers

• Cloud hosting providers
• Database providers
• Authentication providers
• Analytics providers
• Crash reporting providers
• Push notification providers
• Customer support tools
• AI model or infrastructure providers
• GIF search and media providers
• Security and moderation providers

3.3 With GIF and Media Providers

When you search, view, or send GIFs, GIF provider services may receive information needed to provide GIF search, previews, and media delivery. This may include search terms, GIF identifiers, device or network information, and usage metadata depending on the provider integration.

3.4 For Safety, Legal, and Compliance Reasons

• Comply with applicable law
• Respond to legal process
• Protect the rights, safety, and property of Gif Pong, users, or others
• Enforce our Terms
• Detect or prevent fraud, abuse, security issues, or illegal activity

3.5 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

4. AI and Automated Recommendations

Gif Pong may use automated systems and AI-powered tools to recommend GIF replies. These systems may analyze GIF metadata, user preferences, recent conversation context, and usage patterns to suggest relevant responses. AI recommendations may not always be accurate, appropriate, or desired. Users can ignore, regenerate, or manually search for GIFs. We may use interaction data, such as whether a recommendation was selected or ignored, to improve recommendation quality.

5. Third-Party Services

Gif Pong may include or rely on third-party services, including app stores, GIF providers, cloud hosting providers, analytics tools, crash reporting tools, AI providers, push notification services, and authentication providers. Your use of third-party app stores, devices, or external services may be governed by their own privacy policies and terms.

6. Data Retention

We keep personal information for as long as necessary to provide Gif Pong, operate the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and improve the Service. Retention periods may vary depending on the type of information.

• Account information is generally retained while your account is active.
• GIF message history may be retained so conversations remain available.
• Support communications may be retained to respond to requests and maintain records.
• Analytics and diagnostics may be retained in aggregated or de-identified form.
• Backup copies may remain for a limited period before deletion from backup systems.

7. Account Deletion and Data Deletion

You may request deletion of your Gif Pong account and associated personal data.

In-App Deletion

If available, go to: Settings → Account → Delete Account.

Web or Email Deletion Request

You may also request deletion by contacting us at contact@fusiontech.sg. Use the subject line: Delete My Gif Pong Account. We may need to verify your identity before processing the request.

When your account is deleted, we will delete or de-identify personal information associated with your account, except where retention is required or permitted for legal, safety, fraud prevention, dispute resolution, backup, or compliance purposes.

8. Your Choices and Controls

• Access your personal information
• Correct inaccurate information
• Delete your account or personal information
• Object to certain processing
• Restrict certain processing
• Export certain information
• Withdraw consent where processing is based on consent
• Opt out of certain analytics or marketing communications

You can also control certain permissions through your device settings, including contacts, notifications, photos or media access, and tracking or advertising identifiers. To make a privacy request, contact us at contact@fusiontech.sg.

9. Push Notifications

• Incoming GIF messages
• Reply reminders
• Friend activity
• Account and security updates
• Product updates

You can disable notifications through your device settings.

10. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure. You are responsible for keeping your device and account credentials secure.

11. Children

Gif Pong is not intended for children under 13 years old, or the minimum age required in your country to use online services. If you believe a child has provided personal information to Gif Pong, contact us at contact@fusiontech.sg.

12. International Users

Gif Pong may be operated from and hosted in countries different from where you live. Your information may be transferred to, stored in, or processed in countries that may have different data protection laws than your country. Where required, we use appropriate safeguards for international data transfers.

13. European, UK, and Similar Privacy Rights

• Performance of a contract, to provide the Service
• Consent, where required
• Legitimate interests, such as improving the Service, preventing abuse, and securing the platform
• Legal obligations, where processing is required by law

You may have additional rights under applicable law, including the right to lodge a complaint with a data protection authority.

14. California and Similar US State Privacy Rights

You may have rights to know, access, correct, delete, or opt out of certain uses or disclosures of personal information. We do not sell personal information. To submit a request, contact us at contact@fusiontech.sg.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the app, website, email, or another appropriate method.

16. Contact Us

Email: contact@fusiontech.sg
Website: gifpong.com